Enchanted Ledger Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
 

1. Information We Collect
We may collect the following types of personal information from you:

• Name, phone number, and email address (when booking appointments)

• Business or tax-related information you voluntarily provide during scheduling

• Website usage data via cookies and Google Analytics (e.g., IP address, browser type, pages visited)
   

2. How We Use Your Information
We use the information we collect for the following purposes:

• To schedule and confirm appointments

• To communicate with you regarding our services

• To send important service updates, reminders, or promotional offers (with your consent)

• To analyze website traffic and improve site performance
   

3. SMS Communications
We may use SMS (text messaging) to communicate with clients and prospects. This includes appointment reminders, deadline notifications, service updates, and limited promotional messages.
 

We do not send or request sensitive personal data (such as Social Security numbers, bank information, or tax documents) via SMS. All confidential client communication should take place via our secure client portal.
 

By providing your mobile number, you agree to receive SMS messages related to your inquiries, appointments, or services. Message and data rates may apply depending on your carrier.
 

To opt out of SMS communication at any time, reply STOP. To resume receiving texts, reply START.
 

We do not share or sell your phone number to third parties. Your contact information is stored securely and used only for communication regarding services provided by Enchanted Ledger Solutions, LLC.
 

All text messages are transmitted using secure third-party services (e.g., OpenPhone) that comply with applicable data handling practices.

 

All categories above exclude SMS opt-in data and consent. This information is never shared with third parties outside the scope of delivering text messages.
 

4. Third-Party Tools and Services
We use trusted third-party providers to operate our business, including:

• Google Workspace (email, calendar)

• OpenPhone (business SMS and call handling)

• Google Analytics (website traffic monitoring)

• TaxDome (client document portal, secure communication)

These services may collect and process data according to their own privacy policies. We do not sell your personal information.

5. Data Retention and Security
We retain your data only as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Sensitive documents and tax records are never submitted through our public website. We direct all document
exchange to our secure client portal (TaxDome).

6. Cookies and Tracking
Our site uses cookies and Google Analytics to understand how visitors use the website. This includes data such as IP address, browser type, and pages visited. You can manage cookie settings through your browser preferences.

7. Your Rights and Choices
You have the right to:

• Request access to or correction of your personal information

• Opt out of SMS or promotional emails

• Request that we delete your data (subject to legal and regulatory obligations)

To exercise any of these rights, contact us at: info@enchantedledgersolutions.com

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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9. Contact Us
If you have any questions about this policy or how your data is handled, please contact: Enchanted Ledger Solutions, LLC

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Email: info@enchantedledgersolutions.com
Website: www.enchantedledgersolutions.com